(AGAIN WE WERE NEVER CREDITED FOR THESE REPAIRS) When we got home from our 8 week trip the RV was looking pretty sad, just about everything with a screw got new screws because they used such short screws they vibrated right out and would no longer hold tight. We got to Fargo ND for a few days to visit family and while there I had to make all kinds of structural repairs to get the camper put back together again and this included needed a new toilet which broke off at the floor mount. So good thing we paid $500 for a thumbs up your are good to go wall through.right!! Well during our 8 week trip I swear to ** we had to stop every so many miles and put cabinet doors back on, molding started to fall off, The drawers on the sink side and the fridge side all fell in because the framework holding the drawer slides fell apart and could no longer hold he drawers. I was enraged, still am, we ended up taking our BRAND NEW RV to Camping world where they did indeed help us out at our own expense (WHICH WAS NEVER REIMBURSED TO US).Ĭamping World found that the cut off switch for the battery was Never hooked up by the manufacturer, the connection cables still were wrapped from the factory. They instructed us to come back with the RV for repairs they could make at a later date. Well after finding out our 12 volt power wasn't working I called back to the dealership. We had no idea because the generator was running the entire time we were looking at the RV and LET ME ADD we paid the dealership an additional $500 to make sure this RV was completely road ready and they gave us the thumbs up all was good. When I arrived in NM we discovered our 12 volt power was not working. We leave Arizona and Head New Mexico Way. We load up the new RV at the dealership transferring all the items we had already loaded for our trip into the new RV which has ¼ of the storage space the first one did. This time we get one with zero slides but it does have this neat Euro Bed that comes down from the ceiling - Neat so we think! Well with shelling out way more money that we ever wanted to we bought another BRAND NEW RV. We have zero other options so we trade this only 3 month old RV in for another one. Most of all do not purchase any Forest River products. Do not purchase any RV’s at any Ron Hoover dealership since they have several locations in Texas. They sold us a defective product and they don’t want to take any responsibility for it. David ** the general manager at Ron Hoover in Donna stated it must have been something we did to cause all the issues. Some mechanics got sick and had to be sent home. The RV mechanics had to be rotated out when they were working on the black tank because the poop/pee had leaked all under the bottom belly creating a bulge. We are out so much money/ my husband and I have both become ill from the contaminated tanks and I had a headache every day until we dropped it off for repairs. So many other issues that I am sick we traded our Trusted Mini Springdale for this badly constructed RV. I put a small clear trash can under it and I completed a table treatment and all of it leaked out. Along with first waking up in the cold the first time we settled in we notice the black tank had been leaking. Another week to wait for part to arrive and pay out of pocket almost 900.00. I called back a total of six times and could not get any resolution to get someone to come out to repair the problem.Īlmost a week later of cold (40 degree) and hot day weather since we are near the mountains and desert we finally got a an RV dealer to make a mobile trip. She hang up on us and there was no record we spoke to her. I spoke to the Forest River emergency service and the operator named Sharon called me a and my husband liars because I forgot to let her our one slide was out so the RV couldn’t be towed. I had two Keystone products before and never had a problem. Never, never will I purchase from them again. The stall doors were always locked when not in use, so I believe it was simply defective. Neither do I! It was fine when I parked it for the winter. Coachmen refuses to replace it because they don't know the cause. Most recently, when I entered the bathroom after the trailer had sat for six months, the center shower panel had shattered into a thousand pieces. The latch for the sliding doors to the bedroom no longer works (it's a snap latch and the snap does not hold). The trim on the sides of the bed peeled off and I had to tape them together. Next, the closet door latch was broken and had to be fixed. First, the outlet under the table did not work, and the service department at my RV center had to move wiring under the trailer to get it to work. I have had to take it into the shop at least 3 times to have items repaired. I purchased a Northern Spirit by Coachmen/Forest River in August, 2022.
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